1. Our Commitment to You
At Gold Moon Capital Group Inc. ("GMCG," "we," "us," or "our"), we view privacy not merely as a regulatory requirement, but as a core value proposition. Trust is built on integrity, and integrity begins with how we protect the personal, business, and financial information you share with us.
This Privacy Policy describes our policies and procedures on the collection, use, and disclosure of your information when you use our website (www.goldmooncapitalgroup.com), our capital sourcing consulting services, our business growth consulting services, or our proprietary software-as-a-service (SaaS) and white-label CRM platforms (collectively, the "Services"). It also outlines your privacy rights and how federal and state laws protect you.
2. Definitions
For the purposes of this Privacy Policy:
Account means a unique account created for you in our CRM to access our Services or parts of our Services.
Customer Data means any personal data or information processed by a CRM Client through our white-label CRM platform.
Nonpublic Personal Information (NPI) means any personally identifiable financial information that is not publicly available, collected in connection with providing capital consulting services.
Personal Data is any information that relates to an identified or identifiable individual.
Service Provider means any natural or legal person who processes data on behalf of GMCG to facilitate, analyze, or provide our Services.
You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.
3. Information We Collect
Depending on which of our Services you utilize, we collect different tiers of data:
A. General & Website Usage Data
Contact Information: Name, email address, phone number, physical address, and corporate entity name.
Usage & Device Data: Collected automatically when navigating our website or CRM platform. This includes your device's IP address, browser type, operating system, unique device identifiers, and data regarding how you interact with our web pages.
Cookies and Tracking Technologies: We utilize essential, functionality, and analytical cookies to remember your preferences, secure user accounts, and continuously optimize our digital platforms.
B. Capital Solutions Tier
When seeking solutions for debt structuring, investor readiness consulting, or capital sourcing consulting, we may collect deep financial profiles from you, including:
Social Security Numbers (SSNs).
Tax returns, bank statements, profit and loss (P&L) statements, and schedules of real estate.
Credit history, transaction records, and guarantor data.
C. White-Label CRM Tier
If you utilize our white-label CRM platform, you acknowledge that Gold Moon Capital Group Inc. provides this software as a branded re-seller of an underlying, industry-leading CRM infrastructure provider.
Your Role: You remain the Data Controller of your own clients' data. You are solely responsible for ensuring you have the legal right and consent to collect and manage that data.
Our Role: Gold Moon Capital Group Inc. does not directly host, store, or possess the backend infrastructure or databases where your Customer Data lives. The data pipelines, lead profiles, and communication histories you input are securely routed to, hosted by, and processed by our third-party technology platform providers on our behalf.
Data Restrictions: We do not own, sell, or access your Customer Data, except in limited circumstances where you request administrative technical support, or where necessary to enforce platform terms of service.
4. How We Use Your Information
We deploy your data purposefully across our business lines:
To Deliver Capital Solutions: To evaluate and package files for underwriting, and connect your commercial or investment projects with lenders, family offices, and other capital sources.
To Maintain the CRM Infrastructure: To manage your platform account, provide technical support, and deliver platform services.
For Operational Communications: To contact you via email, SMS, or telephone regarding account updates, transactional notices, or compliance requirements.
To Prevent Fraud: To verify identities and secure our system against cyber risks, pretexting, or financial fraud.
5. Artificial Intelligence Transparency & Safeguards
GMCG leverages Google AI workflows to optimize operational efficiency, analyze market trends, and accelerate projects. We do not input un-anonymized, nonpublic personal information (NPI) or confidential Customer Data into public AI models. Any data processed through the Google AI engines is handled through Google's enterprise privacy policies found here: https://policies.google.com/privacy?hl=en
6. Information Sharing & Disclosure
Gold Moon Capital Group Inc. does not sell your personal or financial data. We disclose data only under the following strict legal and operational paradigms:
We share deal-related financial profiles with lenders, investors, and underwriters within our network solely to find the capital you have requested us to seek. We share data with non-affiliated companies that host our secure portals, process data infrastructure, or assist with compliance operations. They are chosen for their high security standards. Gold Moon Capital Group Inc is not responsible or liable for how they process data through those secure portal. We will disclose information if required to do so by a court order, subpoena, federal/state audit, or to protect the safety, rights, and property of GMCG or our clients.
7. Federal & State Rights
Your Right to Limit Sharing
Federal law gives you the right to limit how we share your personal financial data with non-affiliated third parties for marketing purposes. Please note: You cannot limit sharing that is legally necessary to execute your transactions (e.g., sending your financial or project packet to a commercial lender to fund your project). To exercise your right to opt-out of marketing sharing, please contact us at +1 307-275-9335 or email info@goldmooncapitalgroup.com.
Wyoming Data Protection Standards
As a Wyoming corporation, we abide by W.S. § 40-12-501. In the highly unlikely event of a security breach affecting sensitive data, we are committed to notifying impacted individuals without unreasonable delay.
8. Data Security & Storage Architecture
We employ institutional-grade physical, technical, and procedural safeguards designed to meet and exceed federal banking standards.
Encryption: We use Encyro as our secure file sharing and auto-encrypted document portal for all Financial NPI. We request that all clients and partners upload financial documents exclusively via our dedicated Encyro portal: https://www.encyro.com/goldmooncapitalgroup. GMCG is not responsible or liable for any confidential, sensitive financial NPI, or any personal data that a user, partner, or client chooses to transmit via unencrypted email.
Retention: We retain funded deal files and financial records for seven (7) years for compliance and audit protections. General business agreements are kept for three (3) years, or one (1) year after their expiration, and cold prospecting records are systematically purged or anonymized after two (2) years.
9. Children’s Privacy
Our Services are designed strictly for business entities, real estate professionals, business owners, entrepreneurs and adult investors. We do not knowingly collect or solicit personal data from anyone under the age of 13.
10. Changes to this Privacy Policy
We may update our Privacy Policy from time to time to align with legal shifts or operational expansions. We will notify you of any material changes by updating the "Last Updated" date at the top of this page or via direct digital communication.
11. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy, you may contact our designated privacy compliance officer:
By Email: info@goldmooncapitalgroup.com
By Mail: Gold Moon Capital Group Inc., 1621 Central Ave #9635, Cheyenne, WY 82001